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About the Role:

We’re looking for an experienced and energetic team leader to oversee the day-to-day operations of our first serviced suites in Singapore. This role will report directly to the General Manager in the Weave Living Singapore office.  

Responsibilities:
  • Hire, manage, lead and train our on-site Community Ambassadors to ensure our brand promises are delivered to our residents and guests and provide outstanding and prompt customer service 
  • Monitor and review arrivals and departures ensuring that the suites are promptly turned over for weekly and monthly arrivals 
  • Manage third-party service vendors including their processes, costs, quality of services, performance, and deliverables 
  • Manage the Housekeeping operations daily  
  • Prepare pre-opening phase including procuring third-party service contracts, preparing standard operating procedures, providing input for initial budgets, and site planning for optimal long-term property performance 
  • Develop and participate in planning and effective execution of annual operation budget 
  • Monitor operating expenses budget and implement strategies to ensure expenditures remain within prescribed budgets without compromising on resident/guest satisfaction 
  • Review and analyze financial reports to improve Operations’ financial performance  
  • Monitor and maintain all stocks and process any order in a timely manner  
  • Prepare/enhance and implement our standard operating procedures and training manuals 
  • Staff management including recruitment, role and responsibilities assignment, training and motivating the Community Team, driving staff engagement and retention strategy 
  • Ensure resident issues are resolved according to Company standards with professionalism and patience 
  • Ensure compliance with authority regulations/legislation and property standards 
  • Gather and analyze resident feedback and suggestions to report back to management on a regular basis 
  • Provide weekly updates to HQ for review  
  • Conducting property viewings to support our leasing strategy when needed  
Requirements:
  • Possess a Diploma/Degree in Hospitality or Tourism Management  
  • Preferably 6-8 years minimum of hospitality experience, with a background in a boutique hotel or a serviced apartment will be a plus   
  • Great attention to detail, highly responsible, resourceful, self-motivated, and the ability to work independently 
  • Good organizational skills and ability to work efficiently under pressure to manage multiple tasks and prioritize for completion 
  • Proven leadership and training abilities 
  • Ability to connect well with people; warm and approachable 
  • A strong understanding of Property Management Systems such as Opera, Inform HMS, or related systems would be preferred 
  • Knowledge of Customer Relationships Management platforms such as Microsoft Dynamics 365 CRM, SAP CRM, Salesforce, or equivalent would be an advantage 
Benefits:
  • Growth potential into Operations Manager – Singapore or regional roles based on performance and interest 
  • Competitive compensation 
  • 5-day working week including morning/afternoon shifts and weekends 
  • 18 days annual leave 
  • Health care coverage  
  • Company-wide outings and retreats 
Eligibility:
  • Singapore PR or Citizen   
  • Strong communication skills in written and spoken English 
Learn more and apply at hello.sg@weave-living.com
About the Role:

Looking for a collaborative member who will be part of a dynamic start-up environment, helping to achieve the company’s vision and goals.

Responsibilities:

Administrative and HR scope of work

  • Provide day-to-day support in broad-spectrum HR and Administrative functions
  • Compile and update employee records including annual and medical leave, training, benefits, and insurance claims
  • Liaise with government agencies on office administration, personnel, and legal matters.
  • Monitor if there are any new or amendments to the Employment Act & Employment regulations
  • Maintenance of Company’s property – e.g., office/ computer equipment
  • Manage and order stationery and pantry supplies
  • Data Entry, Filing, and Document Organisation
  • Assist in COVID related measures
  • Ensure the office environment and procedures meet health and safety regulation standards
  • Any other responsibilities to be assigned by the supervisor from time to time

Accounts scope of work

  • Assist in day-to-day operations in accounting ie. payment processing
  • Facilitate in inter-company billing, issuing of invoices
  • Check and verify employee claims for disbursement
  • Provide daily / weekly reports as and when needed
  • Assist in preparing and processing payroll monthly
  • Any other responsibilities to be assigned by supervisor from time to time
Requirements:
  • Diploma in Accounting
  • Strong interpersonal and communication skills
  • Meticulous with numbers / detail-oriented
  • Possess strong sense of ownership and accountability
  • Team player with the ability to work independently and well organised
  • Preferably with minimum 2 years experience in Admin & Accounts
Learn more and apply at hello.sg@weave-living.com

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